Ecoutez

Ecoutez is an in-app feedback tool designed specifically for SaaS teams. It allows you to trigger NPS, ratings, or open questions at the precise moment a user interacts with a feature, milestone, or experiences a drop-off. This ensures that feedback is collected while the experience is still fresh in the user's mind.

With Ecoutez, you can customize feedback formats to match user actions, whether it's a star rating, numeric score, or open message. The setup is straightforward, requiring just a single script tag to integrate into any web product. Monitor responses in real-time and gain insights that help improve user experience and reduce churn.