---
title: "Ecoutez vs Reinstated"
description: "Ecoutez vs Reinstated on MakeItLast. In-app feedback for SaaS teams, triggered by user actions. Expert recovery for suspended Google Business Profiles."
---

# Ecoutez vs Reinstated

Ecoutez (Customer Support) and Reinstated (Customer Support) are live listings. MakeItLast does not pick a winner.

In-app feedback for SaaS teams, triggered by user actions. Expert recovery for suspended Google Business Profiles. Shared tags: Web App, Cloud.

Why this pair: same Customer Support lane; shared tags: web app, cloud

## [Ecoutez](https://www.makeitla.st/tools/ecoutez)

In-app feedback for SaaS teams, triggered by user actions.

Ecoutez is an in-app feedback tool designed specifically for SaaS teams. It allows you to trigger NPS, ratings, or open questions at the precise moment a user interacts with a feature, milestone, or experiences a drop-off. This ensures that feedback is collected while the experience is still fresh in the user's mind.

With Ecoutez, you can customize feedback formats to match user actions, whether it's a star rating, numeric score, or open message. The setup is straightforward, requiring just a single script tag to integrate into any web product. Monitor responses in real-time and gain insights that help improve user experience and reduce churn.

## [Reinstated](https://www.makeitla.st/tools/reinstated)

Expert recovery for suspended Google Business Profiles.

Are you facing a suspended Google Business Profile? Look no further! At Reinstated, I specialize in the assessment, appeal, documentation, escalation, and reinstatement of Google Business Profiles. With over 650 profiles successfully recovered across 60+ countries since 2019, I have the expertise to help you get back on Google Maps and regain visibility.

Every case is handled personally by me, ensuring that you receive dedicated attention and clear communication throughout the process. I provide a free assessment to evaluate your situation and confirm if recovery is realistic before any payment is made. My tailored approach includes crafting a custom appeal letter and guiding you through the necessary documentation. Let me take the stress out of the reinstatement process so you can focus on your business.

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