---
title: "Ecoutez vs Provoon"
description: "Ecoutez vs Provoon on MakeItLast. In-app feedback for SaaS teams, triggered by user actions."
---

# Ecoutez vs Provoon

Ecoutez (Customer Support) and Provoon (Marketing & Sales) are live listings. MakeItLast does not pick a winner.

In-app feedback for SaaS teams, triggered by user actions. Collect customer reviews and put them on your website effortlessly. Shared tags: Web App, Freemium, No Credit Card, Cloud.

Why this pair: shared tags: web app, freemium, no credit card, cloud

## [Ecoutez](https://www.makeitla.st/tools/ecoutez)

In-app feedback for SaaS teams, triggered by user actions.

Ecoutez is an in-app feedback tool designed specifically for SaaS teams. It allows you to trigger NPS, ratings, or open questions at the precise moment a user interacts with a feature, milestone, or experiences a drop-off. This ensures that feedback is collected while the experience is still fresh in the user's mind.

With Ecoutez, you can customize feedback formats to match user actions, whether it's a star rating, numeric score, or open message. The setup is straightforward, requiring just a single script tag to integrate into any web product. Monitor responses in real-time and gain insights that help improve user experience and reduce churn.

## [Provoon](https://www.makeitla.st/tools/provoon)

Collect customer reviews and put them on your website effortlessly.

Provoon is AI-powered testimonial software designed for businesses of all types, including e-commerce, freelancers, agencies, and SaaS. With Provoon, you can easily collect video, text, and audio reviews from your customers without requiring them to create an account.

Simply send a link for customers to leave their feedback or import reviews from over 28 sources like Google and G2. You have full control over what gets published, and you can embed 'Walls of Love' on your website to showcase authentic testimonials. Start for free and see how easy it is to enhance your brand's credibility with real voices.

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